ARRS-Funded Service for PCNs

Social Prescribers that work
hard for your PCN

A fully managed ARRS service connecting your patients to the community support they need — reducing pressure on clinical services and improving outcomes for the whole person.

Seamlessly integrating community support into your PCN

Social prescribers support people with non-medical needs that affect their health and wellbeing. Instead of clinical treatment, they connect individuals to community services — such as exercise groups, mental health support, financial advice, volunteering, or social activities.

Within a Primary Care Network, social prescribers are part of the multidisciplinary team (MDT). They work alongside GPs, nurses, pharmacists and other professionals to provide more holistic, person-centred care — bridging the gap between healthcare and community support.

Response Primary Care provides a fully managed, end-to-end ARRS social prescribing service — covering recruitment, onboarding, supervision and performance management so your PCN can focus on delivering great patient care.

How Social Prescribers benefit your PCN

Reduced GP Pressure

Non-clinical and social needs handled appropriately — freeing GP appointments for patients who need clinical care.

Whole-Person Care

Addresses the social, emotional and practical factors that drive health — not just the presenting medical condition.

Maximised ARRS Funding

Fully reimbursable under ARRS — ensuring your PCN gets full value from its workforce allocation without budget pressure.

Stronger MDT Working

Social prescribers integrate directly into your MDT — coordinating with GPs, nurses and other professionals for joined-up care.

How they contribute to your MDT

Social prescribers work as an integral part of your multidisciplinary team — accepting referrals, building support plans and feeding back to ensure coordinated, joined-up care across the whole network.

Accepting referrals from GP practices and other MDT members

Spending time understanding a person's wider needs, goals and circumstances

Creating personalised support plans tailored to each individual

Linking patients to appropriate local services and community resources

Feeding back to the MDT to ensure coordinated, joined-up care

Helping reduce pressure on clinical services by addressing social determinants of health

Social prescribers have the most impact when patients are attending for reasons that fall outside the scope of clinical care. Consider referring patients who are:

  • Frequent attenders with no clear clinical cause for repeat appointments
  • Socially isolated or lacking a support network
  • Struggling with housing, debt or financial difficulties
  • Experiencing anxiety, low mood or emotional difficulties without a clinical diagnosis
  • Going through significant life changes — bereavement, redundancy or caring responsibilities
  • In need of practical support that a GP appointment cannot effectively address

By directing these patients to a social prescriber, your clinical team stays focused on medical need — and your PCN operates more effectively as a whole.

The community services they connect patients to

Social prescribers have deep knowledge of local community resources and services — linking patients to the right support at the right time.

Exercise & Physical Activity Groups

Mental Health Support Services

Financial Guidance & Welfare Advice

Housing Support Services

Volunteering & Social Activities

Education & Skills Development

Bridging the gap between healthcare and community

Many patients attend GP appointments not because they need clinical treatment, but because they are lonely, struggling financially, anxious, or simply don’t know where else to turn.

Social prescribers exist to meet those needs in the right place — the community.

By addressing the social determinants of health, social prescribers reduce repeat attendances, improve patient confidence and self-management, and free clinical time for patients who genuinely need it.

The result is a PCN that works better for everyone — patients, GPs, nurses and the wider MDT.

Personalised Support Plans

Every patient receives a tailored plan built around their individual circumstances, goals and the community resources available to them.

Coordinated MDT Care

Social prescribers feed back to the wider team — ensuring GPs and nurses are kept informed and care remains joined-up across the PCN.

Reduces Frequent Attendance

Patients who attend repeatedly for non-clinical reasons often benefit most — addressing the root causes that drive unnecessary appointments.

Everything managed end-to-end by Response

Every element of our Social Prescribing provision is handled by our team — so your PCN benefits from the role without the management burden.

  • Recruitment and DBS checking

  • Induction and onboarding into your PCN

  • Line management and clinical supervision

  • CQC-compliant governance documentation

  • Performance management and service audit

  • KPI reporting to your PCN leadership

All services delivered via ARRS funding, no additional budget pressure on your PCN.

Trusted by PCN leaders across England

★★★★★
Working with the Response team has been one of the easiest parts of my role as a PCN CD, and provided a resource to our practice teams and patients that is helpful and valued.
Hussain Gandhi Clinical Director, Nottingham City East
★★★★★
Response have been responsive increasing capacity within relatively short timescales, and worked well with us as commissioners. I would recommend the service without hesitation.
Liz Harris Clinical Development Lead, Rushcliffe PCN
★★★★★
Our physiotherapist has become a well respected and valued member of our team whose expertise has been very well received by patients and staff members alike.
Kerry Rushton Head of Primary Care, Medway
★★★★★
A consistently high-quality FCP service, supported by clear and responsive communication. Their staff are approachable, knowledgeable, and extremely supportive. A dependable, professional, and well-organised organisation.
Sue Harris Practice Manager, Bognor Medical Pract
★★★★★
Response Primary Care provide a reliable and responsive First Contact Physiotherapy service that supports our PCN’s objectives of improving patient access and enabling early intervention. We value our partnership and their ongoing commitment to our network
Caroline Nelson PCN Manager & Digital Transformation Lead, Bognor Community Partnership PCN
★★★★★
Every member of the team has been highly knowledgeable and proficient. We were delighted with the rapid response and pace of going live. Clinical delivery is heads and shoulders above our previous provider.
Jan Matthews PCN Manager, Chichester Alliance of Medical Practices
★★★★★
From the very first meeting, Response Primary Care’s commitment to excellence was clear. The service set-up was seamless, the team is highly organised and responsive, and the community has truly benefited.
Sarah Rhodes-Bickerdyke Practice & Business Manager, Avicenna Medical Practice / PCN Manager, PCN5
★★★★★
The process has been seamless and well-managed. Communication has been excellent, and recruitment has been aligned to our needs. The team are an absolute pleasure to work with, professional, responsive and solution-focused.
Kate Burke PCN Manager, North Solihull.

Ready to add a Social Prescriber to your PCN?

Contact our team to discuss how we can provide a fully managed Social Prescribing service for your PCN — funded through ARRS, with everything handled end-to-end by Response Primary Care.

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