Your Trusted Partner for
Primary Care
Flexible, cost-effective FCP & AQP physiotherapy solutions integrated within primary care settings.
Your Trusted Partner for
At Response Primary Care, we lead the way in NHS provision, delivering outstanding ARRS-funded healthcare solutions aligned with the NHS 10 Year Plan's community-focused approach
With over two decades of expertise as an MSK physiotherapy provider to the NHS, our team of dedicated chartered physiotherapists is committed to delivering exceptional care in support of Primary Care Networks (PCNs), supporting the shift from hospital to community care through illness prevention and wellness promotion.
Welcome to
Response Primary Care
In the UK, 30% of all GP appointments are related to musculoskeletal (MSK) issues. With our First Contact Practitioners seamlessly integrated into GP practices, we create streamlined and effective MSK pathways in integrated neighbourhood settings, resulting in improved outcomes for patients and significant benefits for GP practices.
Alternatively, you can make use of our NHS referral system via Any Qualified Provider (AQP) for MSK Physiotherapy. At Response Primary Care, we are dedicated to optimising community hub healthcare delivery for a healthier community.
An Introduction to
our FCP Service
Tailored to your Primary Care Network or GP Practice, our First Contact Practitioner services seamlessly integrate into your healthcare environment, prioritising enhanced patient experiences and optimised healthcare delivery.
Our ARRS-funded services provide core and extended hours, flexible management fees, a dedicated account manager, and comprehensive education and marketing support. Delivered by qualified clinicians, our FCP services maintain stringent quality standards, utilising data-driven insights for effective analysis and management reporting. For more information, email Richard Kendall, Primary Care Services Director, at rkendall@responseprimarycare.com
Why choose
Response Primary Care Services?
Since 2005, our nationwide team of clinicians has been involved in MSK physiotherapy and providing NHS services. This extensive experience brings unparalleled expertise to Response Primary Care.
Beyond First Contact Physiotherapy
Supporting integrated neighbourhoods and community hubs, our expanded MSK and wellness promotion services are designed to meet the evolving needs of Primary Care Networks with tailored, impactful solutions that align with the NHS 10 Year Plan’s focus on illness prevention and community care
Our MSK Services Cover:
- Falls & Frailty Support
- Orthopaedic Waiting List Triage
- MSK Care in Care Homes
- Women’s Health MSK Clinics
- MSK Pathway Redesign
- PCN Pain Clinics
- Vestibular Rehabilitation
- Wellness & Illness Prevention
- Enhanced Access Services
- Cardiovascular Health Support
- Diabetes & Weight Management
- Adolescent Risk Reduction Programs
- Community Hub MSK Support
- Integrated Neighbourhood Care Coordination
- Health Promotion Programs
All services are adaptable to your PCN’s needs and can be delivered via ARRS or self-funded options.
EMBRACING DIGITAL HEALTH SOLUTIONS IN LINE WITH 
MODERNISATION
Our First Contact Practitioner (FCP) and MSK services consistently deliver exceptional outcomes across primary care networks. With over 16,000 patient interactions audited, our data shows a significant reduction in GP appointments, strong patient satisfaction, and effective management of MSK conditions within primary care — reducing reliance on secondary care and freeing up valuable GP time.).
98%
of patients re-managed without GP follow-up
Audit June 2025
95%
of patients rated the service as excellent or very good’
Audit June 2025
90%
of available FCP appointments were utilised.
Audit June 2025
98%
of FCP appointments were used for Initial assessments
Audit June 2025
79%
of appointments managed in primary care without the need for onward referral
Audit June 2025
60%
of appointments resulted in the patient being discharged
Audit June 2025
Working with us
At Response Primary Care, we prioritise strong partnerships with the NHS and PCNs to ensure optimal healthcare outcomes, delivering community-focused care that supports integrated neighbourhoods and wellness promotion initiatives. Through transparent communication, we involve you in decision-making, fostering trust.
With a data-driven approach, we maintain service quality and swiftly adapt to evolving trends and population needs and our ISO certification guarantees adherence to best practices, enabling us to respond promptly to legislative changes.
We cultivate a happy and motivated workforce through our staff contact and appraisal process, while our training and development matrix retains and nurtures top clinicians.
Committed to innovation, we lead in technology, research, and medical practices, consistently updating to provide you with the best experience.
Our Chartered Physiotherapists offer effective First Contact Practitioner (FCP) and MSK physiotherapy support to Primary Care Networks (PCNs) and Integrated Care Boards (ICB) across the UK.
We are a leading national provider of First Contact Physiotherapy services to the PCN’s across the country. With a commitment to excellence, we are proud to be partnering primary care networks throughout England.
Join our team!
Explore opportunities to join our friendly team at Response Primary Care.
We are committed to delivering exceptional patient care and welcome passionate physiotherapists to make a positive impact in a collaborative setting.
Ready to transform your
Primary Care services?
Contact us today to learn how Response Primary Care can maximise ARRS funding and deliver exceptional patient care, taking the first step toward achieving Primary Care Excellence.