A fully managed ARRS service — so you can focus on what matters most. From recruitment and onboarding to clinical supervision and performance management, we handle it all.
We provide Primary Care Networks with a seamless, end-to-end managed service for Health and Wellbeing Coaches under the Additional Roles Reimbursement Scheme (ARRS). From recruitment and onboarding to clinical supervision and performance management — we handle it all.
Health and Wellbeing Coaches are professionals who help people improve their overall physical, mental, and emotional health by supporting them in making sustainable lifestyle changes. Rather than diagnosing or treating medical conditions, they focus on guiding patients to set goals, build habits, and stay accountable.
With 30% of all GP appointments relating to lifestyle and non-clinical issues, Health and Wellbeing Coaches free up GP time, reduce unnecessary appointments and improve patient outcomes — making them one of the most impactful additions to any PCN team.
Non-clinical and lifestyle needs handled by the right professional — freeing GP appointments for complex clinical cases.
Supporting patients before conditions escalate — reducing long-term demand on primary and secondary care services.
Fully reimbursable under ARRS — ensuring your PCN gets full value from its workforce allocation.
Addresses the lifestyle, behavioural and emotional factors that drive repeat attendance — improving outcomes at scale.
Health and Wellbeing Coaches take a whole-person view — supporting patients across a wide range of lifestyle and wellbeing areas.
Nutrition & Eating Habits
Physical Activity & Fitness
Stress Management
Sleep Routines
Work-Life Balance
Confidence & Mindset
Understanding where Health and Wellbeing Coaches fit in your PCN’s clinical picture helps you get the most from the role.
They don’t diagnose conditions or prescribe treatment. Their focus is on supporting lifestyle change — not clinical intervention. This keeps GP and clinical time free for complex cases.
Rather than addressing a single presenting issue, they look at the patient’s whole lifestyle — nutrition, sleep, stress, relationships and mental wellbeing — as interconnected factors.
The patient decides their own goals. The coach helps them get there — using motivational interviewing and accountability techniques to build lasting, sustainable change.
Every element of our Health and Wellbeing Coach provision is handled end-to-end — so your PCN and practices can focus on delivering great patient care.
Recruitment and DBS checking
Induction and onboarding
Clinical supervision and line management
CQC-compliant governance documentation
Performance management and service audit
KPI dashboard and reporting to your PCN
Get in touch to discuss how a Health and Wellbeing Coach can complement your existing PCN provision.
Trusted by PCN leaders across England
Contact our team to discuss how we can provide a fully managed Health and Wellbeing Coach service for your PCN — funded through ARRS, with everything handled end-to-end by Response Primary Care.
